Success story: Making sure ann feels like "our only client"


A retired managing director of The Private Bank, Ann was referred to me by an SVP there, who knew me from when I worked with the CEO. Ann told me she had researched a number of brokers, but that she hired me for both her home purchase and sale as a result of my experience and reputation, and because she really wanted someone who knows luxury high rises.

We started with finding Ann a new home in very limited areas of either the Gold Coast or Lincoln Park. “I felt like I was her only client,” Ann recalls of the experience. We looked at a number of properties over the course of one week, and within eight or nine days, we had found the property Ann loved. Before finalizing the deal, Ann wanted an estimate of the cost of the rehabs she wanted to make on the property. “Millie has a very in depth knowledge of renovating and gave me a good estimate of what it would cost, which was very helpful to me,” explains Ann.

From there we started the process of listing Ann’s home: “I felt like I was in very good hands. The team is responsive, and very good at setting forth options and sharing comparables,” Ann said. In fact, when asked what her favorite part of working together was, Ann said my team! I’m so glad she feels this way because I do think I have the best team in the business!

Ann also used a number of our referrals, including her excellent lawyer, Kimberly Palmisano, and great contractor, Walter Banas--who is handling the remodel of her new home. When asked if she would recommend our team, Ann says, “Absolutely, without hesitation.” Thank you, Ann!